Client Care Agent

Client Care Agent

Job Summary of Client Care Agent:

Responsibilities for this position include processing packages, executing quality checks, and managing transactions to ensure customers receive a seamless service. With various shifts available, this presents an optimal opportunity to launch or advance your career in an energetic setting.

Job Duties and Responsibilities of Client Care Agent:

• Support individuals with shipping needs and inquiries they may have.
• Validate shipment addresses and examine packages to ensure they meet quality standards.
• Carry out package processing operations with UPS technology while maintaining precise records.
• Conduct sales transactions with a focus on efficiency and professionalism.
• Offer professional and efficient customer service in a high-energy setting.

Qualifications and Experience of Client Care Agent:

• Training is offered, making prior experience unnecessary.
• Strong aptitude for interpersonal communication.
• Essential computer competencies for tracking packages and organizing data.
• Capacity to manage numerous responsibilities while staying focused on specifics.
• Being permitted to work in the U.S. is a mandatory condition.

Benefits of Client Care Agent:

• Part-Time, Full-Time, and Seasonal roles are available to provide flexibility in work arrangements.
• Compensation that fosters competitiveness and opportunities for advancement.
• Medical, dental, and vision coverage benefits (awarded after a waiting period).
• Compensation is provided for employees when they take time off for vacation or holidays.
• A retirement savings strategy where the employer also contributes funds alongside the employee, a characteristic of a 401(k) plan.
• Employee benefits encompass discounted offers and educational assistance opportunities.

Salary:

• The pay rate attached to this role is $21.00 per hour.

About UPS:

The renowned multinational corporation UPS stands out as a top-ranking entity in the logistics industry, excelling in reliable package delivery services and effective supply chain management solutions worldwide. Upholding its core values of innovation, sustainability, and community engagement, UPS is unwavering in its commitment to delivering results that truly matter. Embrace new career opportunities and growth potential by joining UPS's diverse and industrious team

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